Silver Water Wheel Lodge
Lac Seul, Ontario
NOTICE: If you are not vaccinated, you will not be allowed to cross the Canadian Border!
NOTICE: If you are not vaccinated, you will not be allowed to cross the Canadian Border!
I don’t know if I can be any clearer.
Even after contacting every group several times over the Winter, I continue to have multiple groups give me surprise notice that they are dropping anglers from their bookings. The excuse is that they were hoping that the Canadian govt. would relax the rules at some point in time this summer. They will not.
The long waiting list of groups hoping for a cancellation doesn’t do me any good, because the group of 7 that turned into a group of 3 is still holding that cabin space. I have had several groups express their hope that their partial cancellation won’t be an “inconvenience” to us.
As a lodge owner, I am always ready for problems. We don’t complain, we just solve the issues. This year we are battling a hard winter, tons of snow, late ice, and record high gas prices. Oh, and we have not been able to operate for the last 1.5 seasons.
If it was just one group, then that would be an inconvenience. With multiple groups calling with partial cancellations, it is brutal for business. Throughout the pandemic, we have made every effort to take the high road for our guests. We did not take away anyone’s deposit when the border was closed. We transferred every deposit or refunded anyone who asked. We opened the lodge the day that we were allowed in 2021 even though many lodges chose to remain closed. Unlike other lodges, we are trying our best NOT to have to implement a fuel surcharge for this year’s bookings despite the financial beating we are taking.
We are struggling to get back to normal. Please help us out by making sure that all of your group members understand the stakes at hand. It is much more than an inconvenience.
